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Current situation 

Auckland continues in Alert Level 4 lockdown for now, while the rest of New Zealand has returned to Alert Level 2. Our two September 'event' tours (departing from Auckland) have now been cancelled due to the current alert level settings and the unfortunate cancellation of the events each tour was centred on. All guests booked on our September tours have now been contacted and refunds processed accordingly. There are presently no changes to our November and December tours and we are hopeful each of those departures will be able to operate, subject to favourable alert level settings. We hope and trust you will stay safe as we continue to monitor the current situation and await news of further alert level changes.
Meanwhile we can still be contacted directly, by phone or email...
NZ (free phone) 0800 868 766 or email 

The New Zealand Government and Health Authorities continue their efforts to keep COVID-19 contained and under control in New Zealand, allowing Kiwis to travel within New Zealand with 'level appropriate' guidelines.  

New Zealand’s borders stay closed for now, however this measure is being monitored and regularly reviewed.  

It is hoped that our borders may re-open sometime in 2022 to visitors from selected countries, subject to vaccination conditions and related requirements. 

For up to date information on New Zealand’s COVID-19 alert status, border closure and travel & immigration requirements, we offer the following links:

Be assured that Pacific Trailways will always put the health and safety of our staff, tour guests, suppliers and contractors first. So you can expect us to continue operating our New Zealand travel and tour activities with best practice COVID-19 ‘safety-first’ plans in place, incorporating appropriate hygiene practices, social distancing, contact tracing, mask usage and other recommended practices into our tours, activities, travel operations and routines.

For further enquiries about our COVID-19 policies and practices, please feel free to contact us

P: (NZ only) 0800 868 766
P: (Int’l) + 64 9 298 9180

Best regards
Steve Reeve
Managing Director,
Pacific Trailways.


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Contact Us

Freephone within NZ: 

0800 TOUR NOW 

(0800 868766)

0275 311405 (Mobile)


+64 9 2989180

General enquiries

Steve Reeve (Managing Director)