1. Tour prices: Tour prices are in New Zealand dollars and include GST. Prices are per person, twin share basis. An additional price applies for guaranteed single person room occupancy.
2. Deposit, Payment and Acceptance of Terms: A deposit of NZ $1,450 per person is required to confirm the booking. The deposit includes a non-refundable Air Chathams airfare component. While deposits and payments are non-refundable, they are transferable to another person and/or available date, within a year of the deposit being paid. Payment of the deposit confirms the tour client has read and accepted the Tour Booking Terms & Conditions. Full payment can be made at any time but is required no later than 90 days prior to departure. For bookings made less than 90 days from tour departure, full payment is required at the time of booking.
3. Deposit and Full Payment Options:
INTERNET BANKING – Pacific Trailways Ltd. BNZ Account number 02-0400-0116109-001.
CREDIT CARD – Visa and Mastercard only.
4. Client Cancellations: All cancellation charges apply ‘per person’.
For cancellation 90 days or more prior to tour start date, a refund applies for bookings able to be transferred to another person, less $50 administration fee.
For cancellation: 89 – 61 days prior to tour start date: cancellation fee is 75% of the tour price.
For cancellation: 60 – 00 days prior to tour start date: cancellation fee is 100% of the tour price.
No refund can be made once the tour is underway and there are no refunds for unused tour components.
5. Minimum booking numbers required. This tour will be confirmed to operate once bookings have achieved the minimum numbers required. In the event that minimum booking numbers are not achieved, Pacific Trailways will offer an alternative departure, or a full refund, this being the full extent of our responsibility. Any additional costs you may incur as a result of cancellation by Pacific Trailways will be your responsibility and we expect you to seek remedy via travel insurance cover.
6. Itinerary amendments. Pacific Trailways reserves the right to amend the itinerary if/as necessary due to weather and/or operational requirements and to substitute accommodation, transport and sightseeing services if required.
7. Travel Insurance. Pacific Trailways strongly recommends that ‘loss of deposit’ travel insurance is purchased at the time of booking if possible. Cancellation fees will not be waived where travel insurance could have provided cover.
8. Luggage on tour – limits per passenger. Standard airline limits apply. One piece of cabin luggage, maximum weight 7 kilograms and must fit into an overhead locker or under a seat. One piece of main luggage to be stowed in the hold and a maximum weight of 23 kilograms.
9. Seat change daily. To provide a fair and equitable viewing experience for all tour participants a daily seat change policy applies. The process will be explained during the tour and all tour party members are expected to participate.
10. Accommodation. Tour basis is standard ‘twin or double’ rooms that may not include scenic or sea views.
11. Solo tour members – guaranteed single room preference. Limited single occupancy rooms may be available at the time of booking. To secure a guaranteed single occupancy room, the Guaranteed Single Room option must be purchased, if available.
12. Smoking. New Zealand Government laws forbid smoking in public transport, tour coaches, aircraft, airport terminals, accommodation, restaurants, bars, cafes and other recognised public places. Opportunities to smoke will be made available as possible within these boundaries and in circumstances that do not cause discomfort to non-smoking tour members.
13. Personal expenses. Items and/or services not specified as included under ‘Highlights and Inclusions’ are deemed to be personal expenses and are not included in your tour price. Items considered to be personal expenses may include but are not limited to scheduled airfares and taxes, accommodation and meals and transport not included under ‘Highlights and Inclusions’, food not included on the regular tour menu, drinks, personal items, laundry, passport and visa fees, excess baggage, fuel surcharges, optional excursions and gratuities.
14. Personal belongings and lost items. Valuables on tour should be kept to a minimum and packed in your hand luggage along with personal items such as a camera, phone, small personal appliances, essential changes of clothing, toiletries and other personal items. You are responsible for your personal items at all times and must ensure you have adequate travel insurance cover in the event of any loss.
15. Health requirements. Payment of the deposit is a warranty by you that you or any persons covered by your booking are sufficiently fit and healthy to undertake this tour and associated travel arrangements. Pacific Trailways reserves the right, at its discretion, to remove tour participants who prove unable to meet these health requirements or who prove to be incapable of caring for themselves or who become a hazard to themselves or other tour members. No refund applies in such circumstances if the tour has commenced, and Pacific Trailways is not responsible for any associated travel arrangements or repatriation costs.
16. Pre and post tour connecting transfers, transport and air travel. Transport and travel before and after your tour are not included in your tour arrangements and these are your responsibility. Pacific Trailways will make every effort to keep your tour to the stated itinerary schedule but is not responsible for any missed connections before or after your tour.
17. Tour map. The tour map included on the website and in the brochure is not necessarily to scale. The map depicts an indication of the daily itinerary and route however the actual tour route may vary from the depicted tour route if operational or safety requirements make route changes necessary or desirable.
18. Illustrations. All photographs featured in the Pacific Trailways brochure, Facebook site and website illustrate and depict genuine events, places, occurrences and experiences. The use of these illustrations and images does not guarantee that such events, places, occurrences and experiences will necessarily be experienced or seen as depicted in the photograph or illustration.
19. Force Majeure. Force Majeure means an event or circumstance that is beyond the reasonable control of Pacific Trailways Ltd and that could not have been reasonably prevented by Pacific Trailways Ltd. It may include, but is not limited to, war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the possibility or threat of any such activity, natural disaster including but not limited to earthquake, volcanic eruption, cyclone, hurricane, tornado, tsunami, flooding, high or low water levels, fire, landslide, adverse weather conditions, nuclear or other industrial accident causing environmental contamination, or any change of law. In the event that Pacific Trailways Ltd cancels or changes your tour arrangements in any way due to a Force Majeure event, Pacific Trailways Ltd will not be liable to refund any part of your tour deposit or tour purchase price paid by you if Pacific Trailways Ltd subsequently changes or cancels your tour arrangements in connection with a Force Majeure event. As such Force Majeure events cannot be predicted and are beyond the control of Pacific Trailways Ltd it is your responsibility to purchase travel insurance that will adequately cover you against these risks.
20. Additional costs. Pacific Trailways is not responsible for any additional costs which may be incurred by tour participants as a result of events beyond the company’s control. Examples may include (but are not limited to) strikes, industrial action, weather or any other man-made or natural occurrence.
21. Passport & Visa Requirements. It is the client/s total responsibility to meet passport and/or visa requirements for travel to and from New Zealand. Pacific Trailways is not responsible for, nor liable for, any loss or damage suffered by the client (or any person covered in the booking) resulting from client/s failure to meet required passport and visa conditions.
22. Pacific Trailways Partner. Pacific Trailways’ Chatham Island Tours operate in conjunction with Chatham Islands Tourism, Travel & Tours Ltd. As such, your tour transport, accommodation and other tour arrangements may not be exclusive to your Pacific Trailways tour group.
23. New Zealand law applies. All Pacific Trailways Booking Terms and Conditions and operations are governed by the laws of New Zealand and all parties submit to the jurisdiction of the New Zealand courts.
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0800 TOUR NOW (0800 868766 NZ)
DEPARTURE DATE
Saturday 25th November 2023 (Returns Sat 2nd Dec 2023)
Starts and ends in AUCKLAND.
TOUR PRICE...
$5,490 per person share twin...
Tour price deal includes a Pitt Island day trip, plus a half day fishing cruise!
Single room price on application
INTRIGUING AND SURPRISING – CLOSE TO HOME, YET A WORLD AWAY!
Spacious beachside accommodation, local hosts, a Pitt Island visit, scenic fishing cruise and more!
Let us fly you to the Chatham Islands for a hosted adventure in a fascinating place ahead of New Zealand – and behind it – all at the same time! The captivating Chathams are New Zealand territory, 45 minutes ahead of mainland NZ time but perhaps a generation or two behind. Some 800 kilometres east of mainland New Zealand (beside the International Dateline) the Chathams offer rugged character with a relaxed lifestyle. Encounter the real Chatham Islands, hosted by locals! Stay at the spacious 'Beach Houses' accommodation and travel the island with your friendly, knowledgeable local host.
Expect an intimate glimpse into the many special places and unique experiences the Chathams are so renowned for. Your host has local family history going back generations – so sharing stories comes naturally! There'll be a relaxing half day scenic fishing trip cruise to enjoy and you’ll have a day trip to remarkable Pitt Island too, a very special privilege very few Chathams visitors ever get to do. Pitt Island boasts spectacular coastal scenery and is home to some of the world’s rarest birds and flora. See the Chathams in style with us – you know there’ll never be a better opportunity than this!
My wife and I had a great holiday there… Great accommodation, meals and fishing. A tour to Pitt Island was a highlight. Colin D (NZ)
This is an amazing place. Huge history, fabulous sightseeing, amazing food. I've done a bit of travelling and this is the by far the best place I've been to so far. Tracy K (NZ)